Privacy Policy
Effective Date: July 7, 2026
At Egwatch, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when using www.egwatch.com.
Information We Collect
When you place an order, create an account, or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Order details
- Payment information required to process your order
For your security, Egwatch does not store your credit or debit card information. All electronic payments are securely processed by trusted payment service providers.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify and manage payments
- Provide customer support
- Contact you regarding your order or inquiries
- Improve our services and customer experience
- Comply with applicable legal obligations
We only collect information necessary to operate our business and serve our customers.
Account Registration
Customers may create an account to manage their orders and personal information. You may also place an order as a guest without creating an account.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted third parties when necessary, including:
- Shipping providers for order delivery
- Payment service providers to process payments
- Government authorities when required by applicable law
These parties receive only the information necessary to perform their services.
Data Security
Egwatch uses appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Our website is protected by SSL encryption to ensure secure communication between your browser and our servers.
Data Retention
We retain your personal information only for as long as necessary to fulfill your orders, provide customer support, comply with legal requirements, and resolve disputes.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Contact us regarding any privacy-related concerns
To exercise any of these rights, please email us at support@egwatch.com.
Cookies
Our website may use essential cookies that are necessary for the proper operation of the website and to provide basic functionality. These cookies do not collect personal information for advertising purposes.
Children’s Privacy
Egwatch does not knowingly collect personal information from children under the age required by applicable law. If you believe that a child has provided personal information, please contact us so we can remove it.
Changes to This Privacy Policy
Egwatch may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Egwatch
Email: support@egwatch.com
Phone: +20 12 8263 7271
Country: Egypt