Refund Policy
INTRODUCTION
These Terms of Service govern your purchases from and use of the website www.egwatch.com. By using this website and making purchases, you agree to these terms. Please ensure you have read and understood them before proceeding.
DELIVERY AND CANCELLATIONS
Egwatch ships worldwide in partnership with postal services.
Customers may cancel orders within 14 days of receipt, provided items are unopened and in original condition.
Customers are responsible for the return shipping costs and risks.
If a product is discontinued, Egwatch will notify customers and provide a replacement or refund.
COMPLAINTS
Inspect your items upon receipt to ensure they are correct and undamaged. Report any issues to Egwatch customer service within 24 hours.
Complaints should include your order number and the reason for the complaint.
Products returned as defective must be securely packaged. Egwatch may replace defective items or issue a refund if the product is discontinued.
For any questions, please contact Egwatch customer service.