Egwatch Terms of Service

These Terms of Service govern your purchases and use of www.Egwatch.com

  • By using the website and making purchases, you agree to these terms.
  • You must be of legal age in your country to place an order.

Orders are confirmed via email with an electronic invoice—keep it as proof of purchase.

  • Payment methods include Cash on Delivery, Vodafone Cash, Etisalat Cash, Orange Cash, Credit/Debit Cards, and PayPal.
  • Egwatch does not store credit card information.
  • Promo codes must be applied during checkout and cannot be applied afterward.
  • Orders in another person’s name without consent may be reported.
  • Egwatch may change prices, correct errors, or cancel orders if pricing is incorrect; canceled orders are refunded in full.
  • Refunds for returned products will be issued to the customer’s bank account after the product is inspected, typically within 7 business days.

Products can be returned or exchanged within 14 days of receipt.

  • Conditions:
  • Watches must remain as they were, with the original stretch intact.
  • Other products must be in their original packaging and condition.
  • Return shipping costs are the customer’s responsibility.
  • In case of damage during transit, contact Egwatch within 24 hours for compensation.

Egwatch provides warranties on products purchased from the website, or authorized resellers.

  • Warranty duration varies by product; details are available on the website or in the warranty card included with the product.
  • Warranty covers defects in materials or workmanship.
  • To request repair or replacement, contact customer support.
  • Defective items can be returned within 14 days, provided the product is in its original condition.

Product prices, availability, and descriptions may change without notice.

  • Product images may vary depending on screen settings.
  • Egwatch ships worldwide.
  • Orders may be canceled within 14 days if the items are unopened and in original condition.
  • Customers are responsible for return shipping costs and risks.
  • If a product is discontinued, customers will be offered a replacement or full refund.

Inspect items upon receipt; report any issues within 24 hours with order number and reason.

  • Egwatch may replace defective items or refund if discontinued.
  • Liability is limited to direct issues related to sale conditions; not responsible for indirect damages.
  • Egwatch may terminate accounts or website access for violations of these terms.
  • Terms may be updated periodically, and the current terms at the time of order apply.

Contact us at “support@egwatch.com” for questions related to refunds and returns.